Shipping and Return Policy

Holiday Shipping Closures

  • Please note that in observance of the upcoming holidays, La Tourangelle orders will not be shipping during the dates of 12/23/22-12/30/22. All purchases during these dates will be shipped the following week, starting 1/03/2023.
  • We apologize for any inconvenience or delay. For any questions or concerns, please reach out to and we will be happy to help!

Shipping Policy

We do require 24-72 hours order processing time before shipping. Please call Customer Service at (530) 662-3098 if any exceptions are required, and we will do our best to accommodate your shipping needs!

  • Please allow 24-72 processing time before your order ships.
  • Free FedEx Shipping on Retail Orders $60 or more in the US, excluding Hawaii and Alaska.
  • Please be advised that due to high cost of shipping and low order volume, unfortunately we are not able to ship orders to Hawaii, Alaska and Canada. Any order placed for delivery to locations outside of Continental U.S. will be cancelled and refunded.
  • Your tracking number is provided in your shipping confirmation email. If you do not receive a shipping confirmation email, please contact Customer Service at or call (530) 662-3098.
  • For any questions or concerns, please contact our Customer Service team at or call (530) 662-3098, and we are glad to help!

Returns Policy

30 DAY MONEY BACK GUARANTEE: If you are not completely satisfied with our products, please notify us within 30 days and we will completely refund your purchase price or replace the product if you prefer.

Shopping in Europe?

Please visit our French website here.